Ask Us: Truxal Library Frequently Asked Questions (FAQs)

In-person returns

Laptop returns are accepted at:

• Arnold campus, Truxal Library Circulation Desk: check current library hours
• Arundel Mills (AMIL), room 105C: Tuesday and Wednesday, 10am to 6pm
• Glen Burnie Town Center (GBTC), room 217: Tuesday and Wednesday, 10am to 6pm

If AACC campuses are closed due to a holiday or inclement weather, you will need to wait to return your items.

If you picked up your laptop from Arundel Mills (AMIL) or Glen Burnie Town Center (GBTC), you may return it to the same office and staff will send it back to the library. We recommend you call ahead to confirm office hours: reach AMIL at 410-777-2010 or GBTC at 410-777-2945.

Shipping returns

If the laptop was shipped to you, a return label was provided in your original package, which typically looks like this:

Sample only: do not attempt to use this label.

Pack the laptop, adapter, and any accessories carefully, filling empty spaces in the container with padding (wadded paper or bubble wrap; no packing peanuts, please!). Attach your shipping label and bring the package to any convenient UPS dropoff location. If you lost or discarded your shipping label, contact the circulation desk (circdesk@aacc.edu or 410-777-2238) as early as possible for instructions to request a replacement label. Loss of a shipping label will not excuse late returns.

Required for return

Your return must include the laptop adapter (charger) as well as any accessories that were provided: carrying case, mouse, etc. Your return may not be accepted if it is incomplete. If you have lost any accessory that was loaned to you, you will be billed for its replacement.

Please do not include your library card or other personal documents or items with your return.