Tech support is provided by the Technical Service Desk (TSD). They can be visited in person in the Careers building, room CRSC 108 (near the Subway restaurant), during the “in-person support” hours listed on their webpage. For remote support, call 410-777-4357.
You may be asked for the asset tag number of your device. This is a 5- or 6-digit number, usually found on the lid of the laptop.
If you believe your loaner laptop needs to be replaced for a technical (hardware or software) reason, you must contact the Technical Service Desk. The library cannot replace any laptop without approval of the TSD.
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